primefocusbio.com

Privacy Policy

Here is the complete Privacy Policy text formatted for Prime Focus Bio.

Copy everything inside the block below and paste it directly into your new WordPress page:

Privacy Policy

Effective Date: September 8, 2026

Brand / Operator: Prime Focus Bio (“Company”, “we”, “us”, “our”)

Website: primefocusbio.com

Contact Email: support@primefocusbio.com

1. Overview

Prime Focus Bio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (primefocusbio.com) or purchase Research Use Only (RUO) products from us.

2. Information We Collect

When you browse our site or make a purchase, we collect the following types of information:

  • Personal Identification Data: Name, billing address, shipping address, email address, and phone number provided during checkout or account registration.
  • Payment & Processing Data: Payment details processed securely through our third-party encrypted merchant gateways. Prime Focus Bio does not store full credit card numbers on its servers.
  • Technical & Analytical Data: IP address, browser type, device information, operating system, referring URLs, and website activity collected via essential cookies to ensure secure site functionality and optimal checkout performance.

3. How We Use Your Information

We use the collected information strictly for operational and regulatory compliance purposes, including:

  • Processing, fulfilling, and shipping your orders.
  • Communicating order status, tracking updates, and customer support inquiries.
  • Verifying compliance with our Terms and Conditions (e.g., verifying age and research intent).
  • Preventing fraudulent transactions and maintaining website security.

4. Information Sharing & Disclosure

Prime Focus Bio does NOT sell, rent, trade, or monetize your personal information to third parties. We only share information with trusted third-party service providers necessary to operate our business:

  • Payment Gateways: Secure high-risk merchant processors (e.g., NMI/Authorize.net) to authorize transaction payments.
  • Fulfillment & Logistics: Shipping carriers (such as USPS and UPS) to deliver orders to your specified destination.
  • Legal & Regulatory Compliance: We may disclose information if required by law, subpoena, or government regulation, or to protect the safety, rights, and security of Prime Focus Bio and its customers.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures—including SSL encryption and secure server hosting through Hostinger—to protect your personal information against unauthorized access, alteration, or disclosure.

6. Cookies and Tracking

Our website utilizes essential session cookies required for shopping cart operation, checkout persistence, and fraud protection. You can adjust your browser settings to disable cookies, though certain store features may not function properly as a result.

7. Your Data Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data stored in our system. To submit a request, contact our compliance team at support@primefocusbio.com.

8. Contact Us

If you have questions regarding this Privacy Policy, please reach out to us at:

Email: support@primefocusbio.com